Roman vs Hims: The Quick Comparison You Need

If you’ve ever Googled "online men’s health," you’ve probably seen the names Roman and Hims pop up a lot. Both promise easy doctor visits, discreet shipping, and cheaper meds for things like erectile dysfunction (ED) and hair loss. But which one actually lives up to the hype? Let’s break it down in plain English so you can decide fast.

How You Start a Consultation

Roman asks you to fill out a short questionnaire on its app or website. After you hit submit, a licensed provider reviews your answers and usually gets back within minutes. Hims works the same way, but many users say their chat feels more like texting with a real person.

The big difference is that Roman often requires a video call for certain conditions, while Hims leans on text‑based chats. If you’re uncomfortable being on camera, Hims might feel smoother. On the flip side, if you want a quick visual check, Roman’s video option can speed up approval.

Pricing and Medication Options

Both services charge a subscription fee that includes the doctor visit and the medication. Roman’s monthly cost for generic sildenafil (the active ingredient in Viagra) sits around $20‑$30, while Hims charges roughly $25‑$35 for the same pill. If you need higher doses or brand‑name meds, both sites bump the price up, but Roman tends to list the exact amount before checkout, which helps avoid surprises.

When it comes to hair loss, Roman offers finasteride and minoxidil combos for about $30 a month, whereas Hims bundles them with extra scalp‑care products at $40. If you only care about ED, Roman’s simpler pricing may win; if you like the added grooming goodies, Hims has the edge.

Both platforms ship in discreet packaging to your door, and they support auto‑refill so you never run out. Shipping is free for most U.S. orders, but international users should check each site’s policy.

Customer Service and Trust

Reviews show Roman’s support team replies quickly via email or chat, but some users note long hold times on phone calls. Hims scores higher on live‑chat responsiveness, though a few customers mention occasional delays in prescription approval.

Both companies are FDA‑registered and work with licensed U.S. doctors, so you’re not buying from a sketchy source. The real test is how they handle side‑effect questions. Roman provides a detailed FAQ that walks you through common issues step by step. Hims offers a quick “talk to a pharmacist” button for immediate answers.

Which One Should You Pick?

If you value speed, clear pricing, and don’t mind a video call, Roman is the safer bet. If you prefer a text‑first experience, want extra grooming products bundled in, or need more on‑demand chat support, Hims might feel friendlier.

Bottom line: both services get the job done, so your choice boils down to personal comfort and which extras matter most to you. Try the free trial on each site if they offer one—no commitment, just a chance to see whose interface clicks with you.

Remember, any prescription medication should be taken under professional guidance. If something feels off, reach out to your primary doctor before continuing.